Listening, When Listening is Hard with Professor Cheryl Glenn
Ukiah, CA 95482
How might we perfect an ethical means of communication? Since Plato¡¯s time, rhetoricians have sought to answer this question by concentrating on our speaking or writing, and too few of us consider the vital role of listening, of listeners. We rhetoricians have not been trained in rhetorical listening, nor have we done much to research or theorize listening and what (we) listeners might do. Fewer of us still have considered listening when it¡¯s hard, when the speaker¡¯s words are painful, upsetting, even threatening. I will speak to the three categories of hard listening that I¡¯ve taxonomized so far: listening with empathy, listening with understanding, and listening with patience¨Call of which can signal, invite, and sustain ethical communication. I will describe and illustrate each category, anticipating audience questions and comments that might help us expand those categories as we consider the elements of ethical communication.
About the Speaker
Cheryl Glenn is Penn State University Distinguished Professor of English and Director of the Program in Writing and Rhetoric (PWR), Emerita. An award-winning scholar, teacher, and mentor, she has served as president of The Conference of College Composition and Communication (CCCC), the largest group of university writing instructors in the world. She has published widely and lectured worldwide. In 2009, she received the Young Rhetoricians¡¯ Rhetorician of the Year Award; in 2015, she received an honorary doctorate from Orebro University in Sweden; in 2019, she received the Conference on College Composition and Communication Exemplar Award; and in 2024, she was inducted as a Rhetoric Society of America Fellow.
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